Refund Policy
Last updated: January 1, 2026
Our Commitment to You
At FreshFollower, we stand behind our service. We want you to feel confident in your purchase, which is why we offer a straightforward 30-day money-back guarantee for all new subscriptions.
30-Day Money-Back Guarantee
If you're not completely satisfied with FreshFollower within the first 30 days of your initial subscription, you can request a full refund - no questions asked.
What's Covered
- First-time subscriptions (Starter or Premium plan)
- Both weekly and quarterly billing cycles
- Full refund of the subscription amount
- Processing within 5-7 business days
What's Not Covered
- ×Requests made after 30 days from the initial purchase
- ×Renewal payments (only first-time subscriptions are eligible)
- ×Accounts that have violated our Terms of Service
- ×Multiple refund requests from the same person
How to Request a Refund
Requesting a refund is simple. Follow these steps:
Contact Our Support Team
Email us at freshfollower@gmail.com or use our contact form. Include your account email address.
Verification
We'll verify your account and purchase date. This usually takes 1-2 business days.
Receive Your Refund
Once approved, your refund will be processed within 5-7 business days. The funds will be returned to your original payment method.
Processing Time
Refund requests are typically processed within 5-7 business days. However, depending on your bank or payment provider, it may take an additional 5-10 business days for the refund to appear in your account.
Cancellation vs. Refund
It's important to understand the difference:
- Cancellation: Stops future billing. You keep access until the end of your current billing period. No refund is issued.
- Refund: Returns your payment and immediately terminates your subscription access. Only available within 30 days of initial purchase.
If you simply want to stop future charges but keep using the service until your current period ends, you should cancel instead of requesting a refund.
Partial Refunds
We do not offer partial refunds. If you cancel after the 30-day period, you will not receive a refund for the remaining time on your subscription. However, you will continue to have access until the end of your current billing period.
Abuse Prevention
To maintain the integrity of our refund policy, we reserve the right to refuse refund requests from users who:
- Have previously received a refund from FreshFollower
- Have violated our Terms of Service
- Show patterns of abuse or exploitation of our refund policy
Questions?
If you have any questions about our refund policy, please don't hesitate to contact us. We're here to help!
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